PRIVACY POLICY

Fenrir Consulting LLCLast Updated: 11/7/2025 This Privacy Policy describes how Fenrir Consulting LLC ("we," "us," "our," or "Company") collects, uses, processes, and protects your personal information when you visit our website, use our services, or interact with us through various channels.PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE USING OUR SERVICES. BY USING OUR WEBSITE OR SERVICES, OR BY CLICKING TO ACCEPT OR AGREE TO OUR TERMS OF SERVICE WHEN THIS OPTION IS MADE AVAILABLE TO YOU, YOU ACCEPT AND AGREE TO BE BOUND BY THIS PRIVACY POLICY. IF YOU DO NOT AGREE WITH THIS PRIVACY POLICY, PLEASE DO NOT USE OUR SERVICES.

1. INFORMATION WE COLLECT

Information You Provide Directly

We may collect the following information when you voluntarily provide it to us:

Contact Information: Name, email address, phone number, mailing address

Account Information: Username, password, profile information

Business Information: Company name, job title, industry, business needs

Communication Data: Messages, inquiries, support requests, feedback

Payment Information: Billing address, payment method details (processed securely through third-party payment processors)Marketing Preferences: Communication preferences, newsletter subscriptions

Event Information: Registration details for webinars, consultations, or events

Survey and Research Data: Responses to surveys, polls, or market research

Information Collected Automatically

When you use our services, we automatically collect:

Device Information: IP address, browser type, operating system, device identifiers

Usage Data: Pages visited, time spent, click patterns, referral sources

Location Data: General geographic location based on IP address

Technical Data: Browser settings, screen resolution, plugins, connection speed

Cookie Data: Information stored through cookies and similar technologies

Information from Third Parties

We may receive information about you from:

Social Media Platforms: When you connect through social login or share our content

Business Partners: Referral partners, integration partners, service providers

Data Providers: Lead generation services, marketing databases (where legally compliant)Public Sources: Publicly available business directories and professional networks

2. HOW WE USE YOUR INFORMATION

We use your information for the following lawful business purposes:

Service Delivery

Provide, maintain, and improve our consulting services

Process transactions and manage billing

Deliver customer support and respond to inquiries

Send service-related communications and updates

Facilitate account creation and management

Business Operations

Analyze service usage and performance

Conduct market research and business analytics

Improve our website, services, and user experience

Develop new services and features

Manage business relationships and partnerships

Marketing and Communications

Send promotional materials and marketing communications (with consent)Personalize content and recommendations

Conduct email marketing campaigns

Manage social media interactions

Track marketing campaign effectiveness

Legal and Security

Comply with legal obligations and regulations

Protect against fraud, abuse, and security threats

Enforce our terms of service and policies

Resolve disputes and legal claim

sConduct audits and investigations when necessary

Research and Development

Improve our methodologies and best practices

Develop industry insights and thought leadership

Create case studies and success stories (with appropriate anonymization)Enhance our service offerings

3. COOKIES AND TRACKING TECHNOLOGIES

Types of Cookies We Use

Essential Cookies: Necessary for basic website functionality, security, and service delivery.Performance Cookies: Help us understand how visitors interact with our website through analytics.Functional Cookies: Remember your preferences and personalize your experience

Marketing Cookies: Track your activity across websites to deliver targeted advertising.

Third-Party Services

We may use the following third-party services that place cookies:

Analytics: Google Analytics, Adobe Analytics, Mixpanel, HotjarAdvertising: Google Ads, Facebook Pixel, LinkedIn Insight Tag, Twitter Pixel, Bing AdsSocial Media: Facebook, LinkedIn, Twitter, YouTube embedded content

Customer Support: Intercom, Zendesk, LiveChat, DriftMarketing: HubSpot, Mailchimp, Constant Contact, PardotSecurity: reCAPTCHA, Cloudflare, security monitoring tools

Cookie Management

You can control cookies through your browser settings. However, disabling certain cookies may limit website functionality. For more information about managing cookies, visit www.allaboutcookies.org.

4. HOW WE SHARE YOUR INFORMATION

Service Providers

We share information with trusted third-party service providers who assist us with:

Cloud Hosting: AWS, Google Cloud, Microsoft Azure, DigitalOcean

Payment Processing: Stripe, PayPal, Square, bank processors

Email Services: Google Workspace, Microsoft 365, email marketing platforms

Customer Relationship Management: Salesforce, HubSpot, PipedriveAnalytics and Reporting: Business intelligence and data analysis toolsSecurity Services: Cybersecurity monitoring and protection services

Business Partners

We may share information with:

Integration partners for seamless service delivery

Referral partners for mutual business opportunitiesJoint venture partners for collaborative projects

Vendors and suppliers supporting our operations

Legal Requirements

We may disclose information when required by law or to:

Comply with legal processes, court orders, or regulatory requirements

Protect our rights, property, or safety, or that of others

Investigate fraud, security incidents, or policy violations

Respond to government requests or law enforcement inquiries

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.

With Your Consent

We may share information for other purposes with your explicit consent or at your direction.

5. DATA SECURITY

We implement appropriate technical, administrative, and physical security measures to protect your information, including:

Encryption: Data encryption in transit and at rest

Access Controls: Role-based access with multi-factor authentication

Network Security: Firewalls, intrusion detection, and monitoring systems

Regular Audits: Security assessments and vulnerability testing

Employee Training: Privacy and security awareness programs

Incident Response: Procedures for detecting and responding to security breaches

However, no method of transmission or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. DATA RETENTION

We retain your information for as long as necessary to:

Provide our services and maintain your account

Comply with legal obligations and resolve disputes

Achieve the purposes outlined in this policy

Specific Retention Periods:

Account information: For the duration of your account plus 7 years

Transaction records: 7 years for tax and accounting purposes

Marketing communications: Until you unsubscribe or object

Website analytics: Up to 26 months

Support communications: 3 years from resolution

7. YOUR PRIVACY RIGHTS

Depending on your location, you may have the following rights:

General Rights

Access: Request copies of your personal information

Correction: Request correction of inaccurate information

Deletion: Request deletion of your information (subject to legal requirements)Portability: Receive your data in a structured, machine-readable format

Objection: Object to certain processing activities

Restriction: Request limitation of processing in certain circumstances

Marketing Communications

Opt-out: Unsubscribe from marketing emails using the unsubscribe link

Preferences: Update your communication preferences in your account settings

Do Not Call: Request removal from phone marketing lists

Exercising Your Rights

To exercise your privacy rights, contact us at:

Email: [email protected]

Mail: Fenrir Consulting LLC, 1021 E Lincolnway Suite #7033, Cheyenne, Wyoming 82001, United States

8. STATE-SPECIFIC PRIVACY RIGHTS

California Residents (CCPA/CPRA)

California residents have additional rights under the California Consumer Privacy Act:Categories of Personal Information We Collect:

Identifiers (name, email, IP address)Commercial information (transaction history, preferences)Internet activity (browsing behavior, interactions)Professional information (job title, company)Inferences (preferences, characteristics

Your California Rights:

Right to know what personal information is collected

Right to delete personal information

Right to correct inaccurate information

Right to opt-out of sales/sharing for targeted advertising

Right to limit use of sensitive personal information

Right to non-discrimination

How to Exercise California Rights: Submit requests through our contact methods above. Include "California Privacy Request" in your subject line.

Other State Rights

Residents of Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Montana, New Jersey, Oregon, Tennessee, Texas, Utah, and Virginia may have similar rights under their respective state privacy laws.

9. INTERNATIONAL DATA TRANSFERS

If you are located outside the United States, please note that we may transfer your information to and process it in the United States, where data protection laws may differ from those in your jurisdiction. We implement appropriate safeguards to protect your information during such transfers.

10. CHILDREN'S PRIVACY

Our services are not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected information from a child under 16, we will take steps to delete such information promptly.

11. THIRD-PARTY WEBSITES AND SERVICES

Our website may contain links to third-party websites, plugins, or services. This Privacy Policy does not apply to these third parties. We encourage you to review the privacy policies of any third-party services you use.

12. PRIVACY POLICY UPDATES

We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. We will notify you of material changes by:

Posting the updated policy on our website

Sending email notifications to registered users

Providing prominent notice on our services

The "Last Updated" date at the top indicates when the policy was last modified.

13. CONTACT INFORMATION

For questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:Fenrir Consulting LLC

Address: 1021 E Lincolnway Suite #7033, Cheyenne, Wyoming 82001, United States

Email: [email protected]

For privacy-related inquiries, please include "Privacy Request" in your subject line and provide sufficient detail for us to understand and respond to your request.

14. CONSENT AND ACKNOWLEDGMENT

By using our services, you acknowledge that you have read, understood, and agree to this Privacy Policy. If you do not agree with this Privacy Policy, please discontinue use of our services.